Magento 2 B2B: wholesale features that cheaper platforms do not offer
Online B2B sales has different requirements than B2C. The buyer knows product SKUs, has negotiated prices, buys wholesale, needs invoices with deferred payment terms and wants to place orders quickly – without going through the entire purchase flow every time. Magento 2 Commerce has dedicated B2B features that cheaper platforms simply do not have.
- Published in E-commerce
Magento 2 duplicate orders – lack of idempotency in checkout
The shop was generating duplicate orders – a customer clicked “Order” once but two identical orders were created with double payment. The problem affected ~2% of orders, mainly on slow internet connections. Fix time: 6 hours.
- Published in Magento / Adobe Commerce
Magento 2 products not appearing in search – OpenSearch problem
Customers could not find products through the search engine even though products were visible in categories. Searching by SKU, name and description returned no results. The problem grew over 2 weeks after migrating to a new server. Fix time: 2 hours.
- Published in Magento / Adobe Commerce
Conversion dropping in your Magento store: what could cause it and how to investigate
Store conversion is dropping – this is one of the most common alarm signals that store owners bring to specialists. The problem is heterogeneous: the same phenomenon can have a dozen different causes, and diagnosis without access to data is impossible. Below I describe the most common causes and how to tell them apart.
- Published in E-commerce